We are Hatch, a London-based digital design and development studio who specialise in Shopify e-commerce. As certified Shopify Experts we help new and established e-commerce businesses from around the world to succeed and grow on the platform through considered design, development and marketing.

Whether you're an emerging startup or a recognised brand, our experienced team of Shopify Experts deliver distinctive and design-driven e-commerce experiences that engage your customers and increase sales.

Working With Us

We are a small studio by design who don't believe that you need a large team to achieve awesome results. Our lean setup allows us to work directly and inclusively with our clients to build an ongoing relationship that benefits them as they grow. With us you can expect to speak with the people who are actually working on your e-commerce store and not an account manager.

We believe in doing one thing extremely well, which is why we work solely on Shopify projects. Our status as certified Shopify Experts allows us to maximise the capabilities and features of the platform to benefit you and your business, creating unique and engaging online stores that communicate your brand, convert sales and connect with your customers.

We're a friendly team with experience working with a variety of different brands around the world from California to Hong Kong, across a range of sectors from fashion to healthy living. With each new client we listen and discuss their goals and requirements, beginning each project with a fresh take to create effective, design-driven solutions that are perfect for their needs. We approach each new project with a desire to do great work, becoming personally invested in the project goals as if it were our own brand. Which is why when working together, the most important thing to us is that we have your trust. This allows us to create our very best work and add real value to your business.

We have some pretty simple house rules: pay us on time, if you ask for something outside of the project scope then don't expect it for free and lastly don't be a dick. If these sound unreasonable then perhaps we aren't a good fit. We love working with friendly, interesting people and creative brands who are open to new ideas. Does this sound like you? How we can help you...

How can we help?

Custom Store Design & Development - from £10,000

Whether you run an established brand or an emerging startup, sometimes using a theme just doesn't cut it. Entirely bespoke to your brand and technical requirements, our custom e-commerce store design and development service provides you with a highly functional and completely unique store experience to represent and enhance your brand, allowing you to truly stand out from your competitors with intuitive functionality and a premium aesthetic.

Along with a beautiful online store that works seamlessly across all devices, we'll handle all aspects of your store configuration and/or migration from a different platform and provide the necessary training to you and your staff in preparation for the grand launch of your new store. Complete our contact form to start a conversation.

Starts from £10,000 / $13,200

Store Adaption from a Theme - from £6,000

Best suited for those on a budget, our theme customisation and store setup service is perfect if you want to adapt and optimise a theme to suit your brand. We'll advise you on a theme selection that best meets your requirements and create a concept around this choice that feels in keeping with your brand's visual identity. If you require functionality or features which aren't provided with the chosen theme then we can implement them as additions to create your perfect store.

Our team will set up and configure your new store on Shopify, handling tasks such as payment gateway implementation, SEO optimisation, Google Analytics and social media integrations along with Shopify training to prepare you for the seamless launch of your new store. Complete our contact form today to start a conversation.

Starts from £6,000 / $7,900

Shopify Development

We love working with other designers and studios, having partnered with a number of design agencies to provide Shopify development on their client projects. Development of a custom design along with Shopify store configuration and any required migration, tends to start from £6,000 / $8,000.

Looking to build a working relationship or need some help on a particular project? Email us at hello@hatchinc.co with more details of what you require.

Ongoing Priority Support & Conversion Optimisation

The long-term success of your e-commerce business can only be ensured through continued optimisation, however we know that often you don't have the skillset or time to dedicate to ongoing improvement across the many aspects of your store. Our goal with this service is to work with you on a long-term basis to increase online sales by providing expert support through regular catch ups, reports and reviews. We provide your business with priority access to our capabilities of design, web development, marketing and expert Shopify support and consultation, all in one package as your own on-demand Shopify team.

You can expect to work directly with our team of designers and developers to maintain your store performance and roll out new features and developments. We pay close attention to each aspect of your e-commerce business and continually recommend features, upgrades and enhancements based on data analysis and evaluation to keep your Shopify store ahead. In addition to this we'll keep you abreast of all the latest Shopify updates and features that are relevant to your store.

Typically this service starts from £2,000 per month, however we can be flexible to your business needs so fill out our contact form to get started.

Store Customisations & App Integrations

Are you are looking to make additions or modifications to your Shopify store? Whether you want to implement a piece of functionality using an app or make tweaks to your store design to improve usability we can help. Enquire through our contact form and let us know what you're looking for and how we can help.

Customised Referral Campaigns - £300

When it come to marketing your e-commerce brand, word of mouth is one of the most effective ways to reach new customers. However, the majority of your customers won’t sing your praises unless you offer them an incentive, that’s where we can help.

As certified ReferralCandy Experts, we’ll create a fully customised and automated referral program that offers you a fantastic return on investment whilst giving your loyal customers a reward for promoting your products with their own unique referral link. We’ll also throw in a discount on your ReferralCandy subscription plan. Contact us today to get the ball rolling.


Naturally you’ll want to know what it’s like working with us, so we asked our lovely clients to share their experience. We didn’t pay them to say this, we promise – have a read.

Let's chat

It all starts with a conversation. Whether you’re launching a new e-commerce brand or need help rejuvenating an existing one, we want to hear about it. First of all, we need to get some details on how we can help you. Fill out our enquiry form and we’ll be in touch within 24 hours.

For enquiries of any other kind, please reach us directly at hello@hatchinc.co or via Twitter.

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